The guys at this Firestone stepped it up and made right what my dealership didn’t deliver, customer service. Everyone at this location was extremely helpful and went above and beyond to make sure my car was safe and handled properly. This is what customer service should be like everywhere! This is where I will be doing all my car needs from now on.
The staff were very nice, helped me pick out the tires that I needed and changed my oil. There was a wait, but they were busy for the day before Independence day. I just left the truck with them and they called when it was ready. great experience!
I PREVIOUSLY GAVE A STATEMENT REGARDING THE GREAT SERVICES!! THIS FIRESTONE LOCATION RIPPED ME OFF
Excellent Service! I'm from out of town and had went to several places to have tire service done. Everyone had long waits and the customer service/ way I was greeted was subpar. I almost was just going to wait to get home but I just felt it best to get the service done if I could. I desire to be safe on the road. I was greeted by staff and manager, car was serviced right away and when it came time for the bill to my surprise...it had been taken care of. I felt blessed and this left and impression that while my child is here getting an education...we found the new car shop!
HONESTY truly is Firestone's motto. My daughter had received two quotes for a "noise" on one of the rear tires both around $210.00. I took it to Firestone for an oil change and got the complimentary check. Jesus the technician adjusted the sway bar bushing that had fell loose. When I asked if I owed anything else, they said: no. I asked if it needed replacement, they said: no, it is in good condition it was just loose. GREAT SERVICE, WITH INTEGRITY
Firestone Complete Auto Care is a US Car Repair based in Nacogdoches, Texas. Firestone Complete Auto Care is located at 112 North St, Nacogdoches, TX 75961, USA.
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